As a result of the Coronavirus pandemic, at Penguin Random House UK we are having to run a reduced core operation at our warehouse and distribution centres at Frating and Grantham and our returns centre at Manningtree from Wednesday 1st April. Taking these measures, alongside a number of strict precautions to protect the safety and wellbeing of our people, will mean a significant reduction in our ability to supply orders. Unfortunately we have no option therefore but to suspend ordering through PubEasy at this time. If, however, there are exceptional circumstances which require the processing of an essential order, please email our customer service team at email@example.com with all the order details, including your account number, to discuss further. Our Customer Services team are operational but with a significantly reduced capacity, and we apologise for any delays you might experience in receiving a response to your query or request. We thank you in advance for your patience as we work to adapt and respond to the unfolding situation.
As a result of the current Coronavirus pandemic Cengage EMEA are temporarily closing their Andover Warehouse, and will cease shipping print orders as of 1 April 2020, until further notice. Orders for print product which require immediate shipping cannot be placed during this period. We are monitoring the situation closely and will reopen as soon as we are able. In the meantime should you need to contact Cengage Customer Service please email – emea.tradeUK@cengage.com and our staff who are safely working from home will be available to assist you.
Due to the current Coronavirus pandemic Gardners is temporarily closing as of 1 April 2020, until further notice. Orders will not be accepted or shipped during this period. Gardners will re-open again as soon as possible. Thank you for your patience during this period.